Frequently Asked


I’m having trouble placing an order online?

Contact us directly at:

How do I know if my order was received?

You will receive an email confirmation upon shipping of your order-if you do not receive a confirmation email with your USPS tracking please contact us directly at


Look for the PowerBeads by jen logo on every PowerBead!!


PowerBeads by jen are sold in an average wrist of 6 .5”-7. 5”.  That being said we can customize the size of any PowerBeads to fit ALL.

Custom Order

Looking to create something unique, we can help!!  Send us a message at

Do you have your own medal or a family heirloom that you’d like us to pair with a PowerBead?  Send us a message