Frequently Asked

Ordering

I’m having trouble placing an order online?

Contact us directly at: info@powerbeadsbyjen.com

How do I know if my order was received?

You will receive an email confirmation upon shipping of your order-if you do not receive a confirmation email with your USPS tracking please contact us directly at info@powerbeadsbyjen.com

Authenticity

Look for the PowerBeads by jen logo on every PowerBead!!

Sizing

PowerBeads by jen are sold in an average wrist of 6 .5”-7. 5”.  That being said we can customize the size of any PowerBeads to fit ALL.

Custom Order

Looking to create something unique, we can help!!  Send us a message at info@powerbeadsbyjen.com

Do you have your own medal or a family heirloom that you’d like us to pair with a PowerBead?  Send us a message info@powerbeadsbyjen.com