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Shipping & returns


Shipping cost may vary depending on the size of an order.  All packages are shipped via USPS.  Overnight shipping costs vary-inquiries can be made at

All online orders received after 12pm on Friday will be processed on the following business day.


If you are not completely satisfied with your purchase, you may return your PowerBeads by jen order within 14 days of receipt for a refund less the shipping.  We ask that any PowerBead that is returned to be please be in it’s original condition, unworn & with tags attached.  Worn merchandise will not be accepted.  Be sure to include your name, phone, shipping & email address.

*PowerBeads by jen is not responsible for return shipping costs. 

All returns must be shipped to:

PowerBeads by jen

Attn: Returns

118 Commons Court, Chadds Ford Pa 19317

Return processing may take up to 5 business days to post

All Custom orders and sale items are FINAL SALE

PowerBeads by jen pieces purchased at individual retailers cannot be returned to PowerBeads by jen.

Please visit the retailer it was purchased at for all exchanges or returns.


Each and every PowerBeads by jen is handmade with love in the USA.  We strive for 100% customer satisfaction and will repair and/or adjust sizing for the perfect fit! Be sure to include your name, shipping address, email address & phone number.  We will repair within 7 days of receipt and return to you.

PowerBeads by jen

118 Commons Court, Chadds Ford Pa 19317